Effective Communication - Training Course
About This Course
This course covers vital theory and practical techniques for all aspects
of improving communication. It is designed to provide effective
communication tools to improve your business performance.
Who Should Attend?
Anybody wishing to improve their communication skills in order to be as
effective as possible.
Course Objectives
To give students the principles of effective communication and to make
aware the barriers to communications success. In addition it will also
enable students to appreciate how we can influence relationships by
effective communication.
Course Overview
Welcome and introduction, followed by:
Methods of communication |
Verbal and non-verbal communication |
|
Building rapport |
Barriers to successful communication |
|
Understanding personal style |
Dealing with personal style |
Practical scenarios to recap key points
Assessment – written and practical
Course Details
| Duration
|
1 day |
| Certificate
|
Certificate of completion
provided |
| Course Title |
Effective Communication |
| Course Ref
|
HR001EC |
Supporting Information
Download PDF brochure for this course
Print course details
 In
order to download the course schedule in PDF
format, you need Adobe Acrobat Reader. You
can download the latest version for free by
visiting the
Adobe Reader site. |
