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Business Terms & ConditionsPayment
Once you have made a booking, you will receive an invoice from Gateway
Training. Unless otherwise agreed, a deposit of 25% of the total fee
should accompany a written confirmation of the booking. Payment must be
made in full no later than seven business days before the start of the
course (or 14 days from date of invoice, whichever is the sooner).
Cheques should be made payable to Gateway Training & Consultancy
Limited (other methods of payment may be accepted, please ask for
details). Gateway Training reserve the right to re-allocate the place(s)
to other delegates if fees are not paid on time. Upon receipt of your
payment, your booking will be confirmed and you will receive further
information about the course from us.
Late Payment
In the event of late payment, Gateway Training reserves the statutory
right under the Late Payment of Commercial Debts (interest) Act [1998] to
charge overdue accounts interest of 8% above the base rate per calendar
month or part thereof if payments are not received within 30 (thirty)
days. This applies from the last date that payment was due to the date
payment is received.
Please note that no certificates will be issued until invoice(s) relating
to the course are paid in full.
Prices
Whilst we strive to always provide the most up-to-date price information,
this is not always possible. All prices quoted on this website or in our
printed/downloadable materials are correct at the time they were listed or
at the time of going to print, however, Gateway Training reserves the
right to adjust prices as necessary. Please contact us for the most
up-to-date prices. All prices are subject to VAT at 17.5%.
Course Cancellations
Cancellations can be made prior to the start of the training course,
however a percentage of the course fee may be applicable for such
cancellations at a rate dependent on the time of the cancellation. If a
booking is cancelled within a working week of the course date or if the
delegate fails to attend the training course, the full fee will be
applicable. We charge cancellation fees at the following rates:
1. If you cancel more than 14 working days prior to course: No charge
2. If you cancel 8-14 working days prior to course: 25% of the course
fee
3. If you cancel 7 working days prior to course: 50% of the course fee
4. If you cancel less than one working week prior to course: 75% of the
course fee
Gateway Training reserve the right to cancel or amend dates and times
of any course at any time without liability. Should this unlikely event
occur, Gateway Training will do everything reasonably possible to notify
all course delegates at the earliest opportunity of such changes. All
delegates will be offered either a full refund, an alternative course date
or a Gateway Training Credit Note.
Change of Delegates
We are happy to allow changes to the delegate(s) from your organisation.
If you wish to substitute a delegate for another person (providing it is
for the same course, on the same day, at the same location) please contact
us with the amended details as soon as possible. There is no charge for
this service.
Course Content Alterations
We are committed to providing the best quality training for all of our
delegates and our courses are constantly updated and improved. Gateway
Training reserves the right to alter course content without prior notice
and without liability.
Further Information
Should you require further information on any aspect of these terms and
conditions, please contact us.
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Gateway Training & Consultancy
Limited, 296 Picton, Watkiss Way,
Cardiff, CF11 0SG
Telephone: 0845 450 7644
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